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Safety First |
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Park your vehicle in a safe and visible place to avoid additional accidents or create
a traffic jam. Remember to turn on the hazard lights to warn oncoming traffic of
your position.
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Attend to the injured |
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Determine if anyone is injured in the accident. Call for the ambulance and the police
if there is any casualty involved.
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" Always avoid argument, dispute or controversy. Instead, politely request
for important details."
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Stay calm |
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Always avoid argument, dispute, or controversy. Instead, politely request for the
following details:
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Vehicle registration number.
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Driver's particulars (name, address, contact phone number).
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Precise time, date and place of accident.
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The Insurer's name and insurance policy number (if possible) of the vehicles.
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Details of witnesses, if any (name, address, contact phone number).
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Details of injured persons, if any (name, address, contact phone number).
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Be careful |
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DO NOT commit liability or settlement.
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Report the accident |
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Drive or tow your vehicle to the
nearest police station from the place of accident and lodge a police
report within 24 hours as required by law. Your vehicle need to be inspected and
photographs taken by the police.
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" You may call Kurnia Auto Assist 24 Hour Toll
Free 1-800-88-3833 for assistance".
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Towing & repairs |
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Arrange for your vehicle to be towed to a workshop for repairs.
Check with your Insurer as they may have a panel of authorized
workshop. If your vehicle is insured
with Kurnia Insurans, ensure that it is towed to
Kurnia's Panel Workshop. You may call Kurnia Auto
Assist 24 hour Toll Free 1-800-88-3833 for assistance. Upon receiving
your call, our panel workshop will be dispatched to tow your
vehicle. |
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Notify your Insurer |
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Complete the Claim / Notification Form and submit to your Insurer as soon as possible
even though you do not intend to make the claim, for protection against liability
resulting from the accident, against yourself and your Insurer.
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Enclose copies of the following supporting documents with your Claim Form: |
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Police report (original or certified true copy)
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Insurance policy/Cover note
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Vehicle registration card
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Road tax disc
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Identity card and driving license of the vehicle owner
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Identity card and driving license of the driver
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Any correspondence you may receive from third party
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Important Note: It is a condition of the Motor Insurance Policy that you
report all accidents to the Insurer as soon as possible. Failure to do so will constitute
a breach of the policy condition and will entitle the Insurer to repudiate all liabilities
/ third party claim that may arise from the accident or to recover any monies paid.
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