Kurnia Call Center Staff attending to automobile training
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In Kurnia Call Center, there has been numerous distress calls received requesting
for assistance. In order to equip our operators so that they are more competent,
an in-house training on common types of breakdown was conducted. You will find the
following information useful when you encounter breakdown when driving. Always remember,
to pull your vehicle to the emergency lane and activate your hazard lights to caution
the other road users.
The common breakdowns are...
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1. |
Flat tyre |
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To check on leakage, any burst tyre and cracked or damaged tyre rim. Any special
sports rim used. Is the spare tyre in order. |
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2. |
Engine cannot be started |
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Possible cause is defective fuel system, alternator problem, damage timing belt
or defective electrical system or low on fuel. All these can be repaired or replaced. |
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3. |
Engine will not crank |
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a) possible cause is a run down battery, transmission not in 'N' or 'P' position,
loose or open starting circuit, starter motor is jammed or engine jammed.
b) other possible cause is defective ignition, air leak into intake manifold or
defect in engine |
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4. |
Overheating of engine |
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To check the level of water coolant reservoir or any water leakages, loose drive
belt for water pump, defective radiator pressure cap or radiator, air-condenser
obstructed, thermostat stucked, defective motor fan, water pump or heat sensor. |
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5. |
Gear malfunction (manual transmission type) |
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Shift shaft or interlock loose, clutch cable not adjusted properly, low lubricant
level, loose or broken input shaft retainer, gearbox jammed, defective clutch disc. |
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6. |
Gear malfuction (auto transmission type) |
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Shift shaft or interlock loose, low lubricant level, gearbox jammed, defective torque
converter clutch, and defective valve body. |
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7. |
Driveshaft & other suspension broken or damaged |
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Under normal condition parts broken or spoilt are due to wear & tear. |
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8. |
Others |
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Brake jammed, torn or timing belt slip etc, under normal condition, these parts
are due to wear and tear, can be repaired or replaced. |
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Full concentration...The KAA experienced and dedicated mechanic En. Mohd Razif giving
some points during basic automobile training while others look on. |
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