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| ELIGIBILITY |
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Private Car Comprehensive Motor Insurance policyholders
of Kurnia Insurans (M) Berhad.
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Your policy must be in force. |
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| A. |
KAA BREAKDOWN/TOWING SERVICES |
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Breakdown refers to immobilization of vehicle
arising from any cause (other than those excluded under the conditions).
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Breakdown services & assistance will include
any/all attention to render vehicle mobile be it minor or major
repairs at breakdown site or service provider’s workshop
and/or towing to a specified destination.
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| A.1 |
Repairs |
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The cost of all minor or major, repairs
carried out at breakdown site or service provider’s
workshop are to be negotiated and agreed upon between you
and the service provider.
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The following services will not be construed
as repairs but will be provided without additional charges:
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changing flat tyre |
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replacing battery and |
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jump start |
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| A.2 |
Towing |
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Where and when necessary consequent upon
vehicle breakdown, the service provider will provide towing
service to you.
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The insured vehicle will be towed to
a nearest service provider’s workshop or a specified
destination.
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| A.3 |
Charges |
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The charges/rates for towing services
are based on the time the service is provided and the distance
involved.
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| RATES/CHARGES |
| Assistance within 30
km radius from service provider’s workshop
to breakdown scene |
FREE |
| From 31 km up to 50 km |
RM1.50
per km (for day and night) |
| Above 50 km |
RM2.00
per km (for day and night) |
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The above charges exclude repairs, cost
of parts and toll charges. (if any)
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All due payment is to be paid directly
to the service provider.
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| B. |
ACCIDENT RELATED SERVICES |
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If you wish to make a claim under Kurnia comprehensive
policy, the terms will vary as follows;
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You do not have to pay the towing fee
as it will be claimed as part of the claim procedure.
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The service provider will provide all
assistance and advise you in expediting the claim process
as per Kurnia’s guidelines.
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| C. |
CONDITIONS |
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The KAA services will not be extended under
any of the following circumstances:
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The vehicle has no engine or transmission,
for purpose of disposing vehicle or towing from one workshop to
another.
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The vehicle is in any remote area, non-gazetted
road e.g. estate, plantation, jungle, basement and rooftop parking
area, etc.
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Any Act of God, catastrophes, adverse weather
conditions, etc. that may prevent the service provider to render
the necessary services.
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There is a power failure, mishap, etc. that
may render the Call Center inoperable.
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We URGE you to always call the
Kurnia Call Center and request for the assistance you need.
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NOTE : Kurnia Insurans (M) Berhad reserves
the right at any time without prior notice to add, alter or modify
any terms and conditions provided under this plan.
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