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KUALA LUMPUR, Sept 3 (Bernama) -- Kurnia Insurans
(Malaysia) Bhd expects the take up rate for its motor insurance
policy to increase further with the introduction of its "One
Touch" campaign.
Managing Director, K.H. Chia said the campaign
requires policy holders to save the insurance firm's hotline number
into their handphone's speed dial function and to call them in
case of an emergency.
"Our policy holders are already on the increase.
But with this, we defintely expect more," he told reporters
after the launch of the campaign by Deputy Transport Minister,
Datuk Abdul Rahim Bakri here Thursday.
Chia said Kurnia currently has almost one million
private car comprehensive insurance policy holders and garnered
about 18 to 19 per cent of the market share.
"At present, for every five cars on the road,
one is insured by Kunia Insurans. We soon hope that one in every
four will be under us," he said.
Chia also disclosed that policy holders would
also enjoy Kurnia Auto Assist (KAA) and Kurnia Express services
when they sign up for a private car insurance policy with the company.
The KAA service protects and safe guards motor
policy holders against breakdowns, which currently makes up 20
per cent of the total vehicle on the road.
"We have 12 KAA Riders who will go to the
customers' aid within 15 minutes of receiving a call. We expect
to introduce more riders in bigger cities like Johor Bahru, Ipoh
and Penang soon," he said.
Chia said the insurance company also planned to
expand its Kurnia Express touch points to 400 locations nationwide,
next year, from 67 at present.
With the easy availability of the service, policy
holders can make immediate claims, in cash, in the event of an
accident.
"The investment on the touch points are not
much. We are just installing video cameras that captures the car's
image to be sent back to the headquarters, where we will assess
the claim."
"This will cut down the hassle of processing
claims," he said.
Speaking at the same press conference, Abdul Rahim
said the auto insurance business in Malaysia is on the rise as
more cars are registered annually.
"The economic slowdown has not affected the
motor insurance business as every vehicle needs to be insured in
order to obtain road tax".
"With easier access to car financing, there
will be more cars registered in years to come. This business has
tremendous potential," he said.
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